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General Hotel Information
You can find relevant information about any of the Blue Orchid Hotels on the Contact Us page or the individual hotel pages listed in the ‘Our Hotels’ section.
You will find detailed information about all of Blue Orchid Hotels’ properties, including room types, amenities, policies, nearby public transport and local attractions in the individual hotel pages listed under the ‘Our Hotels’ drop-down menu.
Hotel room rates vary by date and by the number of adults occupying the room. In order to accommodate more guests, you need to change your reservation. You will be notified of any additional charges prior to confirming your updated reservation.
To make a booking at Blue Orchid Hotels in your name, you must be a minimum of 18 years old. Guests under the age of 18 years old who wish to stay at Blue Orchid Hotels must be accompanied by a parent or guardian. Check-in may be refused if proof of age cannot be obtained upon request
We'll do everything possible to accommodate requests for children’s sleeping arrangements. Please add all room requests to the 'Special Request’ section when making a reservation on our website.
Pets are normally not allowed at Blue Orchid Hotels, however service dogs are an exception.
The Skyline London is welcome to both guests and non-guests with no preferential treatment toward either group. Guests will need to make their reservation using the website or by calling The Skyline London team prior to their arrival.
No, however, in partnership with Q-Park, we are delighted to offer you a special 25% off on parking rates when you pre-book via the Q-Park website and apply the unique discount code BOH25. The nearest Q-Park to Tower Suites is Q-Park Tower Bridge, and the nearest to The Rochester and The Wellington are Q-Park Pimlico and Q-Park Victoria.
Moreover, physical tickets with the discount are available with the concierge/reception team.
Yes, you can book more than one room online. When booking more than 5 rooms, please contact email@example.com as different policies and additional supplements may apply.
If your travel plans change, you can cancel or modify your reservation in accordance with the hotel's cancellation policy as stated during the reservation process.
If you would like to check-in early (before 3:00 pm) or check-out late (after 11:00 am) please call the hotel directly prior to your arrival to make any necessary arrangements. Direct hotel phone numbers can be found on your confirmation email or on the ‘Contact Us’ page.
Please make all preferences and requests in the 'Special Request’ section when making a reservation on our website. The hotel will do everything possible to accommodate your request(s).
Unfortunately, if you fail to cancel your reservation, you will be charged a minimum of one night's room charge including tax, billed to the credit card supplied during the reservation process. The cancellation policy is displayed during the reservation confirmation process, and is also provided in the confirmation email you receive upon confirming your reservation.
The Blue Orchid Hotels monetary gift vouchers are redeemable for all manner of experiences at Blue Orchid Hotels - from dinner to accommodation, spa treatments to a glass of champagne at the bar. Bookings using a gift voucher must be made at least 48 hours prior to arrival.
Gift vouchers feature a unique reference ID code and may only be redeemed once. Gift vouchers cannot be exchanged for cash or be replaced if lost, and are neither transferable nor refundable. Please quote the gift voucher’s reference ID when creating your booking (using the contact details shown on the voucher) and present the voucher upon arrival.
You can not book more than 90 nights.
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